The Medibank Group detected unusual activity on its network.
In response to this event, as per Medibank they took immediate steps to contain the incident, and engaged specialised cyber security firms.
At this stage there is no evidence that any sensitive data, including customer data, has been accessed.
As part of response to this incident, #Medibank will be isolating and removing access to some customer-facing systems to reduce the likelihood of damage to systems or data loss.
As Medibank continue to investigate this incident, their priorities are to ensure the ongoing security of customers, our employees, and stakeholder information, and the continued delivery of Medibank services.
Investigations are ongoing, and #Medibank will provide regular updates. Medibank's health services continue to be available to their customers, this includes ability to access customer health providers, as Medibank work through this incident.
Medibank CEO David Koczkar said:
“I apologise and acknowledge that in the current environment this news may make people concerned.
"Our highest priority is resolving this matter as transparently and quickly as possible.
“We will continue to take decisive action to protect Medibank Group customers and our people.
“We recognise the significant responsibility we have to the people who rely on us to look after their health and wellbeing and whose data we hold.
"We are working around the clock to understand the full nature of the incident, and any additional impact this incident may have on our customers, our people and our broader ecosystem."
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